Start with the essentials
Before you act, identify the intended outcome, software source, and network. These instructions describe a safe decision process; exact controls may vary by app version.
Recommended sequence
Do not trust a result solely because it is advertised
Verify the current screen, device, and source as you complete this step. If something is unclear, stop and check through a separate trusted channel.
Never share a recovery phrase with chat support
Verify the current screen, device, and source as you complete this step. If something is unclear, stop and check through a separate trusted channel.
Pause and verify unexpected signing requests
Verify the current screen, device, and source as you complete this step. If something is unclear, stop and check through a separate trusted channel.
What can go wrong
Important: treat requests for your recovery phrase, private key, or verification codes through chat, phone, or untrusted websites as high risk.
Final review
Confirm that you have a secure recovery path, have chosen the right network, and have reviewed any potentially irreversible actions.